We know sometimes travel plans change, even at the very last minute. That's why, if you don't end up activating and using your pass within a year of the purchase date, we'll give you a full refund. No questions asked.

Here's the best part: unlike our competitors, this built-in cancellation insurance comes with every card purchase — free of charge.

If you have any questions, or if you would like to initiate a refund anytime within 1 year of your purchase, please call our Customer Care Team at 800-887-9103. We'll tell you how you can return your non-activated card or pass.

Please note: Activated passes are non-refundable.