9/11 Tribute Center and Guided Tour

Gate Prices: Adult $20.00 / Child $5.00
3.5/5 2 Reviews
911 Walking Tour 1 911 Walking Tour 2
Gate Prices Adult $20.00
Child (3-12) $5.00
The 9/11 Memorial is a national tribute of remembrance and honor to the men, women, and children killed in the terror attacks of September 11, 2001. The devastating act of terrorism changed many lives forever. On the Tribute Center 9/11 Memorial Walking Tour, your tour guide will provide a brief history of the World Trade Center, the attacks, and the aftermath of 9/11.
All tour guides are 9/11 survivors, workers who assisted in recovery efforts, or family members who lost loved ones in the tragedy. They will provide you their unique accounts of survival, loss, and healing. After sharing their unique personal experiences, your guide will discuss the rebuilding of the new World Trade Center. The amazing perseverance and strength displayed by these volunteer guides as they talk about the future of the World Trade Center is truly inspiring and humbling.

As you explore the stunning, expressive memorial, you’ll see nearly 3,000 names of those fallen inscribed on bronze parapets surrounding the twin Memorial pools. Each of the Memorial’s twin reflecting pools are nearly an acre in size, and feature the largest man-made waterfalls in North America. The Memorial commemorates the largest loss of life resulting from a foreign attack on US soil, and the greatest single loss of rescue personnel in American history. Standing in the imprint of where these glorious towers once stood is an extremely emotional experience.

The tour may be graphic and inappropriate for children under 10 years old, but use your own discretion as to the appropriateness of this tour for your child. If you would like to talk to your children about 9/11, the 9/11 Memorial site provides Tips for Talking to your Children. www.911memorial.org/talk-children-about-911 .

The New York Build Your Own Pass® is the best choice for maximum savings and flexibility, which offers 9/11 Tribute Center and Guided Tour discount tickets, and admission to your choice of other top attractions.

Getting In

Tours are limited and subject to availability. Upon arrival, Present your pass at the admission desk and you will be scheduled on the next available tour.


Tribute Center Hours:
Monday–Saturday, 10:00 am–6:00 pm
Sunday, 10:00 am–5:00 pm
Tour Times:
Sunday-Thursday, 11:00am, 12:00pm, 1:00pm, 2:00pm. 3:00pm.
Saturday, 10:30am, 11:00am, 12:00pm, 12:30pm, 1:00pm, 1:30pm, 2:00pm, 3:00pm.


9/11 Anniversary
Christmas Day
All holiday hours are subject to change without notice.


The 9/11 Tribute Center and Tour should not be confused with the 9/11 Memorial Museum. The Tribute Center is a project of the September 11th Families’ Association, bringing together those who want to learn about 9/11 with those who actually experienced it. Guides are 9/11 family members, survivors, rescue and recovery workers, civilian volunteers or lower Manhattan residents whose personal stories are shared with you and are a testament to the human spirit. Tours are available on a first-come, first -serve basis. It may not be appropriate for children under the age of 6. The last ticket is sold 30 minutes prior to closing. (The 9/11 Memorial is always free and open to the public and does not require tickets.)


120 Liberty Street
New York, New York 10006

Public Transportation

2 or 3 trains to Park Place;
A, C, J, Z, 4 and 5 trains to Fulton Street;
R train to Cortlandt Street;
E train or PATH to World Trade Center.
Nearest intersection is Liberty Street and Greenwich Street.


Reviews for 9/11 Tribute Center and Guided Tour

Review Snapshot® by PowerReviews Express
 3.5 out of 5 stars (based on 2 customer ratings)
Average Rating for 9/11 Tribute Center and Guided Tour
0% of respondents would recommend this to a friend.
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[3 of 3 customers found this review helpful]

Fantastic Tribute
By Aussie Bear Verified Reviewer from Sunshine Coast QLD Australia on
Touching Tributes, No Queues
Best Uses:
General Sightseeing , Great for families
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations :

We almost skipped this because of the poor reviews given by 2 earlier visitors. We were so glad we didn't skip it because we spent a worthwhile hour or more (you could stay longer but we were pressed for time). We found the tributes, information and displays informative and touching as well as respectful. We didn't go to the main 9/11 museum so can't compare (but the queues for that were quite long). It was touching that the Tribute Centre has been set up in the old NYFD station.....

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[11 of 11 customers found this review helpful]

Not to be confused with the 9/11 Museum.
By AnnjW from Denver CO on
Best Uses:
General Sightseeing ,
Bottom Line:
No, I would not recommend this to a friend

Comments about Smart Destinations :

Should have read the fine print. Although everything about 9/11 is moving, the 9/11 Tribute is more of a tourist attraction. We spent very little time in the Tribute and did not take the walking tour that came with the ticket. The 9/11 Museum which is in the Trade Center Complex is really where we wanted to be so we paid again and did that.

Smart Destinations Response: Hi AnnjW, Thank you for taking the time to leave us this feedback. We would love to have the 9/11 Museum on our pass but do offer the more intimate experience of the Tribute Center. We apologize for the misunderstanding and will work on making this more clear to customers. Thank you for bringing this to our attention. We hope you enjoyed the rest of your time in New York
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