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4/5 3 Reviews
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9/11 Tribute Center & Guided Tour

Gate Prices Adult $25.00
Child (3-12) $10.00

The 9/11 Tribute Center provides a space for survivors, family members, first-responders, civilian volunteers, and community residents to share accounts of 9/11 with the general public. This self-guided tour takes you through galleries on a visceral journey through the events and aftermath of 9/11.

Volunteer curators—including retired firefighters, police officers, and surviving family members—give their personal accounts of the attack. Opt for a volunteer guided tour for additional fee. See artifacts from ground zero up close, juxtaposed with emotional recollections and testimonies from survivors of the terrorist attacks on the World Trade Center on September 11, 2001. Listen as your guide narrates the events and aftermath of the day.

A project of the September 11th Families Association, the 9/11 Tribute Center brings together those who want to learn about 9/11 with those who experienced it. The healing process demonstrated by the 9/11 community in the face of unimaginable horror speaks volumes on the tremendous depth of our humanity.

All tour guides are 9/11 survivors, workers who assisted in recovery efforts, or family members who lost loved ones in the tragedy. They will provide you their unique accounts of survival, loss, and healing. After sharing their unique personal experiences, your guide will discuss the rebuilding of the new World Trade Center. The amazing perseverance and strength displayed by these volunteer guides as they talk about the future of the World Trade Center is truly inspiring and humbling.

As you explore the stunning, expressive memorial, you’ll see nearly 3,000 names of those fallen inscribed on bronze parapets surrounding the twin Memorial pools. Each of the Memorial’s twin reflecting pools are nearly an acre in size, and feature the largest man-made waterfalls in North America. The Memorial commemorates the largest loss of life resulting from a foreign attack on US soil, and the greatest single loss of rescue personnel in American history. Standing in the imprint of where these glorious towers once stood is an extremely emotional experience.

The tour may be graphic and inappropriate for children under 10 years old, but use your own discretion as to the appropriateness of this tour for your child. If you would like to talk to your children about 9/11, the 9/11 Memorial site provides Tips for Talking to your Children. .

Build your own discount attraction pass and save on combined admission to two or more attractions. Enjoy guaranteed discounts on 9/11 Tribute Center & Guided Tour and your choice of other top attractions.

Getting In

Tours are limited and subject to availability. Upon arrival, Present your pass at the admission desk and you will be scheduled on the next available tour.


Tribute Center Hours:
Monday–Saturday, 10:00 am–6:00 pm;
Sunday, 10:00 am–5:00 pm

Tour Times:
Sunday-Friday, 11:00 am, 12:00 pm, 1:00 pm, 2:00 pm and 3:00 pm;
Saturday, 10:30 am, 11:00 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 2:00 pm and 3:00 pm

Tours are available on a first-come, first -serve basis. It may not be appropriate for children under the age of 6. The last ticket is sold 30 minutes prior to closing.


9/11 Anniversary
Christmas Day
All holiday hours are subject to change without notice.


The 9/11 Tribute Center and Tour should not be confused with the 9/11 Memorial Museum. The 9/11 Memorial is always free and open to the public and does not require tickets.

The Tribute Center is a project of the September 11th Families’ Association. Guides are 9/11 family members, survivors, rescue and recovery workers, civilian volunteers or lower Manhattan residents whose personal stories are shared with you and are a testament to the human spirit.


120 Liberty Street
New York, New York 10006

Public Transportation

By Subway: 2 or 3 trains to Park Place; A, C, 4 and 5 trains to Fulton Street; R train to Cortlandt Street; E train or PATH to World Trade Center. Nearest intersection is Liberty Street and Greenwich Street.

Reviews for 9/11 Tribute Center & Walking Tour

Review Snapshot® by PowerReviews Express
 4 out of 5 stars (based on 3 customer ratings)
Average Rating for 9/11 Tribute Center & Walking Tour
0% of respondents would recommend this to a friend.
Tried it? Write a Review
Displaying Reviews 1-3 of 3 · Previous | Next
First Class tour by people who were there.
By Tracy from LondonUK on
User-friendly system, Flexible Schedule, Money Saver
Best Uses:
Great for families, Budget Travelers, General Sightseeing
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations 9/11 Tribute Center and Guided Tour:

The centre was well organised with moving tributes and information of all those affected. not packed out so you had time to read listen and contemplate. The tour by Vinny and Danny was a moving tribute from personal experiences both fire fighters involved at the time. I wanted my 14 year old to learn about what happened on 9/11 and she was also moved by the tour and the tribute centre.

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[8 of 8 customers found this review helpful]

Fantastic Tribute
By Aussie Bear Verified Reviewer from Sunshine Coast QLD Australia on
No Queues, Touching Tributes
Best Uses:
General Sightseeing , Great for families
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations 9/11 Tribute Center and Guided Tour:

We almost skipped this because of the poor reviews given by 2 earlier visitors. We were so glad we didn't skip it because we spent a worthwhile hour or more (you could stay longer but we were pressed for time). We found the tributes, information and displays informative and touching as well as respectful. We didn't go to the main 9/11 museum so can't compare (but the queues for that were quite long). It was touching that the Tribute Centre has been set up in the old NYFD station.....

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[18 of 19 customers found this review helpful]

Not to be confused with the 9/11 Museum.
By AnnjW from Denver CO on
Best Uses:
General Sightseeing ,
Bottom Line:
No, I would not recommend this to a friend

Comments about Smart Destinations 9/11 Tribute Center and Guided Tour:

Should have read the fine print. Although everything about 9/11 is moving, the 9/11 Tribute is more of a tourist attraction. We spent very little time in the Tribute and did not take the walking tour that came with the ticket. The 9/11 Museum which is in the Trade Center Complex is really where we wanted to be so we paid again and did that.

Smart Destinations Response: Hi AnnjW, Thank you for taking the time to leave us this feedback. We would love to have the 9/11 Museum on our pass but do offer the more intimate experience of the Tribute Center. We apologize for the misunderstanding and will work on making this more clear to customers. Thank you for bringing this to our attention. We hope you enjoyed the rest of your time in New York
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Displaying Reviews 1-3 of 3 · Previous | Next

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