The 9/11 Tribute Center provides a space for survivors, family members, first-responders, civilian volunteers, and community residents to share accounts of 9/11 with the general public. This self-guided tour takes you through galleries on a visceral journey through the events and aftermath of 9/11.
Volunteer curators—including retired firefighters, police officers, and surviving family members—give their personal accounts of the attack. Opt for a volunteer guided tour for additional fee. See artifacts from ground zero up close, juxtaposed with emotional recollections and testimonies from survivors of the terrorist attacks on the World Trade Center on September 11, 2001. Listen as your guide narrates the events and aftermath of the day.
A project of the September 11th Families Association, the 9/11 Tribute Center brings together those who want to learn about 9/11 with those who experienced it. The healing process demonstrated by the 9/11 community in the face of unimaginable horror speaks volumes on the tremendous depth of our humanity.
All tour guides are 9/11 survivors, workers who assisted in recovery efforts, or family members who lost loved ones in the tragedy. They will provide you their unique accounts of survival, loss, and healing. After sharing their unique personal experiences, your guide will discuss the rebuilding of the new World Trade Center. The amazing perseverance and strength displayed by these volunteer guides as they talk about the future of the World Trade Center is truly inspiring and humbling.
As you explore the stunning, expressive memorial, you’ll see nearly 3,000 names of those fallen inscribed on bronze parapets surrounding the twin Memorial pools. Each of the Memorial’s twin reflecting pools are nearly an acre in size, and feature the largest man-made waterfalls in North America. The Memorial commemorates the largest loss of life resulting from a foreign attack on US soil, and the greatest single loss of rescue personnel in American history. Standing in the imprint of where these glorious towers once stood is an extremely emotional experience.
The tour may be graphic and inappropriate for children under 10 years old, but use your own discretion as to the appropriateness of this tour for your child. If you would like to talk to your children about 9/11, the 9/11 Memorial site provides Tips for Talking to your Children. www.911memorial.org/talk-children-about-911 .
Tribute Center Hours:
Monday–Saturday, 10:00 am–6:00 pm;
Sunday, 10:00 am–5:00 pm
Sunday-Friday at 11:00 am, 12:00 pm, 1:00 pm, 2:00 pm and 3:00 pm;
Saturday at 10:30 am, 11:00 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 2:00 pm and 3:00 pm
Tours are available on a first-come, first-served basis. It may not be appropriate for children under the age of 6. The last ticket is sold 30 minutes prior to closing.
The 9/11 Tribute Center and Tour should not be confused with the 9/11 Memorial Museum. The 9/11 Memorial is always free and open to the public and does not require tickets.
The Tribute Center is a project of the September 11th Families’ Association. Guides are 9/11 family members, survivors, rescue and recovery workers, civilian volunteers or lower Manhattan residents whose personal stories are shared with you and are a testament to the human spirit.