Ground Zero Museum Workshop

Gate Prices: Adult $25.00 / Child 19.00

5/5 3 Reviews
Ground Zero Museum Workshop
Gate Prices Adult $25.00
Child $19.00

Recently named one of the Top 25 Museums in the United States by TripAdvisor!

The "first-stop" for tourists before visiting the 9/11 Memorial Pools. Thought provoking and emotional, the Ground Zero Museum Workshop is a must-see even for young visitors. Experience an intimate portrait of life inside Ground Zero, from artifacts you can hold to pictures that express what words cannot.

Clearly, nothing can overshadow the importance and emotional impact of seeing Ground Zero itself. Ground Zero Museum Workshop, however, is a wonderful preamble to the main memorial. This is a 5-star rated tour in New York City, and was recently included in Trip Advisor's coveted "Top 25 Museums in the USA" list.

Artifacts and the stunning images of 9-11 Official Ground Zero Photographer Gary Marlon Suson are on exhibit for the public. The daily, two-hour tours give visitors an up close and personal look at the remarkable people and stories from the Ground Zero recovery effort. It should be noted that this child-friendly museum does not discuss the actual events of 9-11, but rather focuses on the 8 months that followed the attacks.

Tours of the Ground Zero Museum Workshop include: an introductory narration and historical overview, given by a personal tour-guide; a 12-minute film on a big screen; an interactive walk-through of artifacts; and a self-guided audio experience consisting of 100 stories behind each image and artifact. Audio tours are available in French, Italian, English, and Spanish.

Located in Manhattan’s historic Meat-Packing District, the Ground Zero Museum Workshop is only 6 minutes by subway from the actual site of the former World Trade Center. The photographs on exhibit will take viewers on an emotional roller-coaster, eliciting feelings ranging from deep sadness to a feeling of unity with other visitors and Americans, who are all connected in some human, transcendent way to the victims of the 9-11 tragedy.

The Ground Zero Musuem Workshop is known as the ‘Biggest LITTLE Museum in New York’. Intimate photos of artifacts and notes left at Ground Zero bring visitors to grips with the vastness of the tragedy, which united the world in grieving for its victims and spawned a new era in foreign relations.

Images of firefighters and artifacts are sensitively and reverently arranged, and their poignancy lies in their ability to provoke thought about their connection to their owners. A shattered makeup case, for example, evokes sympathy for a woman who held this item in her final hours, and a photograph of a desk calendar lying in the rubble brings up questions about its owner’s schedule on that fateful day.

As FDNY Hon. Battalion Chief Gary Marlon Suson tactfully said of his museum, “If you are looking to remember the fallen in a beautiful way, you've come to the right place…if you can't connect, you can't heal, and so I'm hoping that these images will serve that purpose."

Save on admission to the Ground Zero Museum Workshop, plus New York City's top museums, sights, and tours all for one low price with the New York Explorer Pass!

Getting In

To book tickets for the Ground Zero Museum and workshop please call ZERVE for Tickets (212-209-3370) and inform them you are a Smart Destination's pass holder.


Daily Guided Tours:
Sunday-Monday: 12:00 pm;
Tuesday, Thursday and Friday: 11:00 am;
Wednesday: 11:00 am;
Saturday: 11:00 am & 1:00 pm



Christmas Day and Thanksgiving Day.

All holiday hours are subject to change without notice.


For security purposes, all purses and bags MUST be checked at tour start or you will be denied entry. Please arrive only 5 minutes prior to tour time. The tour length is 2 hours. Cameras are allowed, but videotaping is not.


420 West 14th Street
between 9th Ave. and Washington Street
New York, NY 10014

Driving Directions

There is a parking garage on 10th Ave. and 19th St.

Public Transportation

By Subway: A, C, or E Train from Times Sq. (or from Ground Zero) and get off at 14th St. subway stop. Walk West on 14th St. to 420 West 14th St. between 9th Ave. and Washington St. Ring #3 and Museum is on 2nd floor.

Reviews for Ground Zero Museum Workshop

Review Snapshot® by PowerReviews Express
 5 out of 5 stars (based on 3 customer ratings)
Average Rating for Ground Zero Museum Workshop
0% of respondents would recommend this to a friend.
Tried it? Write a Review
Displaying Reviews 1-3 of 3 Back to Top Previous | Next
Best two hours of our trip!
By Maria Verified Reviewer from Stockholm on
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations Ground Zero Museum Workshop:

I would highly recommend this excursion -tasteful and thought provoking. My two 14-year old children are not normally museum lovers but we could have easily stayed longer than the two hour allotted slot and listened to the well presented material, a little bit longer! Superb.

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[6 of 6 customers found this review helpful]

Sobering historic experience
By M&M Verified Reviewer from London, England on
Factual, Moving, Eye opening, Interesting, Must do, Amazing
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations Ground Zero Museum Workshop:

The Ground Zero Workshop Museum brings a new perspective to the tragic events that unfolded on 9/11. Amongst the many artefacts on display are quotes from those who experienced the disaster first hand or lost a loved one - there are amazing stories and the whole experience puts life's problems in perspective. Everyone remembers where they were when they heard the terrible news, but this musuem takes you there. 9/11 is now part of the fabric of Manhattan - if you are visiting NY, this is a must do.

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[12 of 12 customers found this review helpful]

Amazing Little Museum! A Must-See!
By TravelMaven Verified Reviewer from Chicago on
Educational touching
Best Uses:
9-11 tours ny ground zero
Bottom Line:
Yes, I would recommend this to a friend

Comments about Smart Destinations Ground Zero Museum Workshop:

Well organized Tour, tastefully presented, shows a side of 9-11 and Ground Zero not seen on TV, stories were very emotional but also healing in a way. Highly recommended,,,,,guides were very good. images were incredible. I liked that i could actually hold world trade center artifacts.

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