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Macy's is not only a fashion institution-it's an American icon. Visit the famed Macy's Herald Square, the world's largest department store. Whether you need the latest fashions for you or your home, you are sure to find it at Macy's. Stop into the Visitor Center on the 34th Street balcony where a multilingual staff is eager to welcome you.

Getting In

Prior to shopping, go to the Visitor Center on the 34th Street balcony of Macy's and present your New York City Explorer Pass guidebook and a valid ID to receive a Visitors Savings Pass. This pass is valid on most store items and includes a 15% off discount exclusively for Explorer Pass holders.


Monday-Saturday, 10:00 am-9:30 pm;
Sunday, 11:00 am-8:30 pm


All holiday hours are subject to change without notice.


151 West 34th Street
(between Broadway and 7th Avenue)
New York, NY 10001

Public Transportation

1, 2, or 3 (Seventh Avenue Lines), A, C or E (Eighth Avenue Subway) to 34th Street/Penn Station.
Also B, D, F, N, Q, R or Path to 34th Street/Avenue of the Americas.

New York Explorer Pass

  • Save up to 50% compared to paying at the gate.
  • Pick 3, 4, 5, 7, or 10 attractions from 57 choices.
  • Take up to 30 days to use your pass.
  • Instant delivery!

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