Smart Destinations' Refund Policy

We know sometimes travel plans change, even at the very last minute. That's why, if you don't end up activating your pass (by using it at an attraction) within a year of purchase, we'll give you a full refund. No questions asked.

Here's the best part: unlike our competitors, this built-in cancellation insurance comes with every card purchase — free of charge.

If you have any questions, please call our Customer Care Team at 800-887-9103. We'll tell you how you can return your non-activated pass for a refund.

Please note: Activated passes are non-refundable.