Frequently Asked Questions

City specific Go City Card questions

Where can I buy a Go Los Angeles Card?

You can find directions and a map for our local purchase locations at the In City Pickup and Purchase Locations screen.

You may also buy a Go Los Angeles Card directly here on this Web site. Affordable standard shipping takes up to 10 days from our Boston, MA operations center, so make sure you order in advance for your trip. Express shipping is available for a small additional cost.

In City Purchase Locations pricing may not be the same as online prices. Online Sale prices are NOT offered at In City Purchase locations

I bought the card(s) online and have printed out my voucher. Where do I pick up my order?

Simply bring your printed voucher to a local redemption center. You can find directions and a map for our local voucher redemption locations at the In City Pickup and Purchase Locations screen.

Do I need reservations for the LA Sightseeing Tour?

You can show up standby for this tour, but please arrive 15-30 minutes prior. The tour will book up in the summer months, so there is a chance seats will not be available last minute. If you would like guaranteed seating, you can call ahead and make a confirmed reservation for just a $5 fee per person. Keep in mind that if you make a reservation and do not show up, you will be charged the “no show” rate and have to pay for the tour (this means if you can’t make it, simply call ahead and they will release you from the obligation of the tour without penalty). The tour originates in Santa Monica, so if it's full, there are still many great attractions in the area to enjoy.

Are IMAX Movies included at the California Science Center?

Yes, you can visit the California Science Center and enjoy IMAX movies between 9am and 5:30pm daily.

What attractions require advance reservations?

There are a few tours that we recommend booking in advance as they tend to have various hours of operation and/or they might fill to capacity during busy weekends. These include: Red Line Tours, and the Kodak Theatre.

Is Universal Studios included and when can I visit?

Universal Studios is included on 3, 5, and 7-day Go Los Angeles Cards only. Universal Studios can be visited up to 3 times in a 14 non-consecutive day period on your 3, 5, or 7-day card. Your card must be valid at the time it is used for entry to Universal Studios. Universal is not included on 1 and 2-day cards. Please proceed to the Group Window with your card for admittance.

How far is LEGOLAND from LA?

LEGOLAND® is about 1.5 hours south of Los Angeles on the coastline, and right off the I-5, depending on traffic.

General Go City Card questions

What is a Go City Card?

A Go City Card is a multi-attraction pass providing you the most choice at the best value. Included attraction admissions are free. You get to create your own experience, tailoring your activities based on what you like to do, while also enjoying tremendous savings with exclusive deals and savings.

It works somewhat similar to a day at an amusement park, except that with a Go City Card, much of a city is your own personal park! You pay one price and then get to try as many different activities as you like. No need to buy tickets to each attraction.

What's the catch? How can you offer all this at such an affordable price?

Because we bring a very large number of visitors to each of our attraction partners, we are able to get great pricing on each admission, allowing us to pass the savings on to you when using a Go City Card.

How does the Go City Card work?

All you have to do is present your Go City Card at a participating attraction and you get in FREE. The Go City Card is valid for 14 days from first use-your days do NOT need to be used consecutively. The first attraction visited will activate the days purchased on your Go City Card. For instance, a 3-day card activated on a Monday would be valid for Monday and 2 other days of your choice within 2 weeks. Admission to all listed attractions is included in the card. You can visit any attraction once per day per the life of your card, unless otherwise noted. Every person (ages 3 and up) in your group must have a Go City Card to take advantage of the free admissions.

Does my card expire?

Your first attraction visit must occur within one (1) year following the calendar year in which your card is purchased. For example: cards purchased this year will expire on December 31 the following year.

How do I know which attractions to visit?

Each order receives a Go City Card Guidebook. This full color guidebook is your resource for creating your own tailor-made experience and includes attraction descriptions, hours of operation, directions and much more. You can also request an interactive Flash version of the guidebook. You can also learn about the city by checking out our travel blog.

How do I get a value out of a Go City Card?

We recognize when traveling that value, choice, and flexibility are important. Combining the included attraction admissions with the available shopping and dining savings is sure to help you maximize your value. You'll be able to maximize your value and fun by reviewing the included attractions and VIP Extras on the website or in your guidebook. Start planning your Go City Card itinerary today!

If I purchase online, how do I get my cards?

When placing your order online, you have the option of:

• Shipping the card(s) and accompanying guidebook to you before you travel
• Printing a voucher and picking up your card(s) and guidebook once in your destination

We recommend having your order shipped, so you can better plan your trip and maximize your fun and value. Economical shipping options are listed as you purchase. If you choose to pick up your Go City Card in the city, remember to print out your voucher and bring it with you to a local redemption center (a list of places will be provided on the printed voucher).

Do you offer group rates?

We offer special rates for groups of 20 or more. Please contact us for details.

I am going to this area tomorrow. Can I still order a Go City Card?

Absolutely! With our convenient voucher redemption centers, you can order a Go Card, print out your voucher, and pick up your cards and guidebook all in the same day. Or if you have more time and would like to plan your trip, you can choose to have them shipped to you in advance.

Are there Go City Cards for other cities?

Yes - We offer Go City Cards in Boston, Chicago, Oahu, Los Angeles, Maui, Miami, Orlando, San Diego, San Francisco, Seattle, and Toronto.