Find My Go City Card Order

Order Lookup

Enter your order number and email address to look up your Go City Card order.

  • Numeric portion only - no letters, dashes, or spaces. (Example: 238473)
  • Email address used when placing this order, or email address of gift recipient.

Note: If you chose in-city pick up for Go Cards or Explorer Passes, you must PRINT your vouchers in order to redeem them for the cards you purchased. Vouchers presented on mobile phones can not be accepted at in-city pickup locations.

Living Social Customers: Please visit this page to access your pass.

Customer Care

  • Inside US: (866) 637-8817
  • Outside US: +1 617‑671‑1001
  • Mon-Fri: 9 am - 10 pm EST
  • Saturday: 9 am - 8 pm EST
  • Sunday: 9 am - 8 pm EST

Please note, Customer Care will be closed for Christmas, December 25th.