The 9/11 Memorial Guided Tour is both a memorable and touching experience. During the tour, you will hear perspectives from firefighters, police officers, survivors or family members as they give personal accounts of these life-changing events as well as the history of the World Trade Center. They are part of a tight community that rebuilt Lower Manhattan. Learn historical facts relating to specific locations at the 9/11 Memorial and experience the authentic personal stories of survival, loss and healing. Tours are a unique and unforgettable way to experience history firsthand and be inspired by personal journeys of healing through unprecedented challenges. (Tours are approximately 1 hour in duration.)
Included with all guided tours is a visit to the 9/11 Tribute Museum (formerly known as the 9/11 Tribute Center). The galleries of the 9/11 Tribute Museum feature historical exhibitions sharing the first-person perspective of people who experienced 9/11. Learn about the unprecedented rescue and recovery operations, the rebuilding of communities, and be inspired by personal journeys of healing and the unprecedented acts of generosity from around the world. Museum artifacts and survivor testimonies work together to recount the powerful response of a nation changed. Discover the tremendous spirit of resilience and service that arose after the attacks. Create your own legacy tribute with a pledge of community service to make the world a better place. (Museum exhibitions are self-guided approximately 45 minutes).
Museum and VIP guided tour are age appropriate for children 8 years old and up. Exhibits are geared for students to appreciate the historical significance and civic response. Artifacts, photos and videos engage children to remember and take action to shape the future. The 9/11 Tribute Museum is praised by teachers for sharing the story and engaging students. The 9/11 Tribute Museum was founded in 2006 by the September 11th Families Association. All proceeds benefit educational programming, historical preservation and support for the 9/11 community.
Sunday-Friday at 11:00 am, 12:00 pm, 1:00 pm, 2:00 pm and 3:00 pm;
Saturday at 10:30 am, 11:00 am, 12:00 pm, 12:30 pm, 1:00 pm, 1:30 pm, 2:00 pm and 3:00 pm.
Tours are available on a first-come, first-served basis. It may not be appropriate for children under the age of 6. The last ticket is sold 30 minutes prior to closing.
Tribute Museum Hours:
Monday–Saturday, 10:00 am–6:00 pm;
Sunday, 10:00 am–5:00 pm.
The 9/11 Memorial Guided Tour should not be confused with the 9/11 Memorial Museum.
The Tribute Museum is a project of the September 11th Families’ Association. Guides are 9/11 family members, survivors, rescue and recovery workers, civilian volunteers or lower Manhattan residents whose personal stories are shared with you and are a testament to the human spirit.