Save an EXTRA off Your Purchase
Ground Zero Museum Workshop Images and Artifacts Tour 1 Ground Zero Museum Workshop Images and Artifacts Tour 2 Ground Zero Museum Workshop Images and Artifacts Tour 3

9/11 Ground Zero Museum Workshop: Hands-On 9/11 Tour tickets

Gate Prices Adult $25.00
Child (3-12) $19.00

Recently named one of the Top 25 Museums in the United States by TripAdvisor!

Award-Winning Ground Zero Museum Workshop is the "first-stop" for tourists before visiting the 9/11 Memorial and Ground Zero. "100 Images & Artifacts" and the amazing audio stories behind them. Known as the “Kid-Friendly” 9/11 Museum" for its interactive ability to teach children as young as age five about this tough subject in a gentle way, the thought provoking and emotional Ground Zero Museum Workshop is a must-see. Parents have praised the Workshop Tour for its ability to hold their children’s attention while teaching them important American history.

Experience an intimate portrait of life inside Ground Zero, from artifacts you can hold to images that express what words cannot. The Museum Workshop tour does not focus on the day of 9/11 but rather the 9-month “Recovery Period” when cameras were not allowed, making this collection so rare. This is the Real Ground Zero never-before-seen by the public. Audio tours are available in French, Italian, English, and Spanish. Museum founder Gary Suson modeled the workshop after the Anne Frank House in Holland, another tiny Museum in size yet one with a huge emotional impact. The tour features tasteful and non-graphic imagery and shows nothing harrowing from the morning of 9/11. If you want to see WHERE 9/11 happened, go to Ground Zero. If you want to experience WHAT happened in the months after 9/11, come to GZMW.

Clearly, nothing can overshadow the importance and emotional impact of seeing Ground Zero itself. Ground Zero Museum Workshop, however, is a wonderful preamble to the main memorial. This is a 5-star rated tour in New York City, winner of a USA Today Travel 10BEST Award, a U.S. News & World Report Travel Award and was recently included in Trip Advisor's coveted "Top 25 Museums in the USA" list. The Museum Workshop is the only 9/11-themed Museum that allows guests to pick up and hold WTC artifacts as well as the only one with a full, comprehensive audio tour. Walk-ins welcome with no reservation.

Artifacts and the “Rare Photos” (N.Y. Times) of 9-11 Official Ground Zero Photographer Gary Marlon Suson are on exhibit for the public. The daily, two-hour audio tours give visitors an up close and personal look at the remarkable people and stories from the Ground Zero recovery effort, such as “Big Frank” who found the WTC Cross, “Rev. Mitties” who blessed the victims and “Atlas” the K-9 Recovery Dog. Known by the media as the “Biggest LITTLE Museum in NYC” for it’s small size but huge story content. On display are the most well known images from the collection, featured on CNN and FOX News - such as the “Frozen Clock” - “The Ground Zero Cross” - “The Last WTC Beam” - “The Ground Zero Bible Page” and the “Today is Tuesday September 11” Calendar Page. On display is the largest piece of surviving WTC window glass in existence.

Open Wednesday through Sunday from 11:00 am-3:00 pm, daily tours of the Ground Zero Museum Workshop include: A historical overview and interaction with some rare artifacts explained by a museum guide; a 12-minute custom film on large screen (optional); and a self-guided audio experience consisting of 100 detailed stories in Dolby Stereo with BOSE surround sound headsets behind each image and artifact. Included as background in the audio tours are real sound effects from rare Ground Zero video in 2001, making for a realistic experience. Gift shop on premise with some autographed items by the Official Photographer at Ground Zero.

Located in Manhattan’s historic Meat-Packing District, GZMW is just a few steps away from the High Line Park and the famed Chelsea Market Food Shops. Ground Zero Museum Workshop is only 8 minutes by “E” subway train from the actual site of the former World Trade Center. The photographs on exhibit will take viewers on an emotional roller-coaster, eliciting feelings ranging from deep sadness to a feeling of unity with other visitors and Americans, who are all connected in some human, transcendent way to the victims of the 9-11 tragedy. These are the sights and sounds you didn’t see on TV or the Internet.

Images of firefighters and artifacts are sensitively and reverently arranged, and their poignancy lies in their ability to provoke thought about their connection to their owners. A shattered makeup case, for example, evokes sympathy for a woman who held this item in her final hours, and a photograph of a desk calendar lying in the rubble brings up questions about its owner’s schedule on that fateful day. Recently inducted into Trip Advisor’s "Hall of Fame" for being a 5-star rated Museum for five straight years.

Closed Mondays and Tuesdays.

The New York Explorer Pass is the best choice for maximum savings and flexibility. Choose to use your pass for 9/11 Ground Zero Museum Workshop: Hands-On 9/11 Tour tickets, then look to the list of other top attractions for your other Explorer Pass admission choices!

Getting In

Reservations are recommended. Walk-ins always welcome. On the day of your visit, present your pass upon entry.


For reservations, please call (212) 924-1040 and mention you are a Go City customer. Include your 12 digit pass code (located near the QR code on your pass), the # of guests in your party, name and cell phone number to the Museum reservationist. You may also reserve by email with same information at and you will get an email confirmation. Walk-ins are accepted on a first-come first-serve basis. Museum is on West 14th Street and NOT at Ground Zero.


Wednesday-Sunday, 11:00 am-3:00 pm


Mondays and Tuesdays, New Year’s Day, Christmas Eve, Christmas Day, and Thanksgiving Day. All holiday hours are subject to change without notice.


BONUS! (1) FREE 5x7 Museum High-Def Mini-Print autographed personally by the Official Photographer at Ground Zero for the FDNY (Limit 1 per party).

For heightened security purposes in New York, all purses and bags must be checked at tour start or you will be denied entry. Tiny purses do not need to be checked. Please arrive only 5 minutes prior to tour time. The tour length is 1.5-2 hours. Cameras are allowed, but videotaping is not. Phone calls are not allowed inside the Museum. Wheelchair accessible.


420 West 14th Street
between 9th Ave. and Washington Street
New York, NY 10014

Driving Directions

There is a parking garage on 10th Ave. and 19th St.

Public Transportation

By Subway: A, C, or E Train from Times Sq. (or from Ground Zero) and get off at 14th St. subway stop. Walk West on 14th St. to 420 West 14th St. between 9th Ave. and Washington St. Ring #3 and Museum is on 2nd floor.

Reviews for 9/11 Ground Zero Museum Workshop: Hands-On 9/11 Tour