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Go Chicago Card voucher redemption locations

If you chose In-City Pickup, you must print your vouchers in order to redeem them for the cards you purchased. Vouchers presented on mobile phones can not be accepted at these in-city pickup locations.

If you would like to purchase a pass in Chicago, please visit our purchase locations page.

  1. Water Tower Place

    Address
    Concierge Desk, Main Entrance 835 N. Michigan Ave. Chicago IL 60611
    Hours
    Monday - Saturday, 10:00 am - 8:00 pm
    Sunday, 11:00 am - 5:30 pm
    Closed
    Easter, Thanksgiving, Christmas Day. Some holiday hours may vary.
    Directions
    Bounded by Mies van der Rohe Way, Pearson and Chestnut Streets and North Michigan Avenue.
    Note
    Water Tower Place is open late, so pick up your cards the night before to avoid morning lines.
  2. Macy's State Street Visitor Center

    Address
    Lower Level 111 N. State Street Chicago IL 60602
    Hours
    Monday – Saturday, 10:00 am – 6:00 pm;
    Sunday, 11:00 am – 6:00 pm
    Closed
    Closed Christmas Day, Thanksgiving Day and Easter
    Note
    Selling: GO Chicago Cards; 3 & 5 Choice Chicago Explorer Passes.
  3. Chicago Architecture Foundation

    Address
    224 South Michigan Avenue Chicago Illinois 60604
    Hours
    Daily, 9:00 am - 6:30 pm
    Closed
    New Years Day, Thanksgiving Day and Christmas Day, All holiday hours are subject to change without notice.
  4. Gray Line Chicago

    Address
    Palmer House Hotel Gift Shop: 17 E. Monroe Street Chicago IL
    Hours
    Daily, 9:00 am - 5:00 pm.
    Desk may be unattended during the times below due to tours boarding: 9:50-10:10 am, 11:50-12:10 pm, 1:50-2:10 pm.
    Closed
    Christmas Day and New Year's Day.
    Directions
    The Gray Line desk is located inside the Palmer House Hilton GIft Shop, street level, near Starbucks
    Note
    Selling Go Chicago Cards and 3-Choice Chicago Explorer Pass, only.
  5. The Field Museum

    Address
    1400 S. Lake Shore Drive Chicago 60605
    Hours
    Daily, 9:00 am-5:00 pm. Last Admission: 4:00 pm daily
    Closed
    Christmas Day
    Directions
    From the city, north of The Field Museum: Take Lake Shore Drive (US-41) south past Grant Park. Continue south until the 18th street exit. Turn left on 18th street and continue as it bends left, becoming Museum Campus Drive. Entrance to the parking garage will be on your left on Museum Campus Drive. From the city, south of The Field Museum: Take Lake Shore Drive (US-41) north. Continue on Lake Shore Drive until the 18th street exit. Turn right on 18th street and continue as it bends left, becoming Museum Campus Drive. Entrance to the parking garage will be on your left on Museum Campus Drive.
  6. Fashion Outlets of Chicago

    Address
    Visitor Information Desk 5220 Fashion Outlets Way Rosemont IL 60018
    Hours
    Monday - Saturday, 10:00 am - 9:00 pm
    Sunday, 10:00 - 7:00 pm
    Closed
    Some holiday hours may vary.
    Directions
    Take I-190 E to Rosemont. Turn Right on Technology Blvd to Fashion Outlets Way.
  7. LEGOLAND Discovery Center

    Address
    601 N. Martingale Rd Schaumburg IL
    Hours
    Daily, 10:00 am - 7:00 pm.
    Closed
    May be closed major U.S. Holidays
    Directions
    Located at the Streets of Woodfield, at the intersection of Higgins Road and N. Martingale Road. Just south of Woodfield Mall.
    Note
    Selling Go Chicago Cards and 3-Choice Chicago Explorer Pass, only.
  8. 360 CHICAGO

    Address
    875 N. Michigan Ave. Chicago IL 60611
    Hours
    Daily, 9:00 am- 11:00 pm
    Closed
    Occasionally closed for private events.
    Note
    Selling Go Chicago Cards and 3-Choice Chicago Explorer Pass, only.