Go Chicago Card voucher redemption locations

Redeem your voucher for a Go Chicago Card at any of the locations below.

Did you choose Instant Delivery? Good news! Your printed or mobile passes are all you need to enter the attractions. You do not need to redeem your passes for physical cards.

Note: If you would like to purchase a card, please visit our sales locations page.

  1. John Hancock Observatory

    Address
    875 N. Michigan Ave. Chicago IL 60611
    Hours
    Daily, 9:00 am - 11:00 pm
    Closed
    Occasionally closed for private events.
    Directions
    From the Kennedy Expressway: Exit at Ohio Street (both Ohio exits are eastbound only) and go east to Michigan Avenue. At Michigan, take a left (north), then carry on to Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance. Traveling south on Lake Shore Drive: Exit at Michigan Avenue. Carry on south on Michigan to Delaware Street, turn left (one-way heading east) and unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance. Traveling north on Lake Shore Drive: Exit at Monroe Street and go west to Michigan Avenue. At Michigan, turn right (north). Carry on north until Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
  2. Gray Line Chicago

    Address
    Palmer House Hotel Gift Shop: 17 E. Munroe Street Chicago IL
    Hours

    Daily, 9:00 am - 5:30 pm

    Desk may be unattended during the times below due to tours boarding:

    Wednesday-Sunday
    9:50-10:10 am
    11:50-12:10 pm
    1:50-2:10 pm
    Closed
    Christmas Day and New Year's Day.
    Note
    CASH ONLY
  3. Water Tower Place

    Address
    835 N. Michigan Concierge Desk Chicago IL 60611-2218
    Hours
    Monday - Saturday, 10:00 am - 8:00 pm, Sunday, 11:00 am - 5:30 pm
    Closed
    Easter,Thanksgiving,Christmas Day. Some holiday hours may vary.
    Directions
    Bounded by Mies van der Rohe Way, Pearson and Chestnut Streets and North Michigan Avenue.
    Note
    Water Tower Place is open late, so pick up your cards the night before to avoid morning lines. CREDIT CARD PURCHASES ONLY
  4. LEGOLAND Discovery Centre

    Address
    601 N. Martingale Rd Schaumburg IL
    Hours
    Daily, 10:00 am - 7:00 pm.
    Closed
    May be closed major U.S. Holidays
    Directions
    Located at the Streets of Woodfield, at the intersection of Higgins Road and N. Martingale Road. Just south of Woodfield Mall.
  5. Chicago Architecture Foundation

    Address
    224 South Michigan Avenue Chicago Illinois 60604
    Hours
    Daily, 9:00 am - 6:30 pm
    Closed
    New Years Day,Thanksgiving Day and Christmas Day.,All holiday hours are subject to change without notice.
  6. The Field Museum

    Address
    1400 S. Lake Shore Drive Chicago 60605
    Hours
    Daily, 9:00 am-5:00 pm. Last Admission: 4:00 pm daily
    Closed
    Christmas
    Directions
    From the city, north of The Field Museum: Take Lake Shore Drive (US-41) south past Grant Park. Continue south until the 18th street exit. Turn left on 18th street and continue as it bends left, becoming Museum Campus Drive. Entrance to the parking garage will be on your left on Museum Campus Drive. From the city, south of The Field Museum: Take Lake Shore Drive (US-41) north. Continue on Lake Shore Drive until the 18th street exit. Turn right on 18th street and continue as it bends left, becoming Museum Campus Drive. Entrance to the parking garage will be on your left on Museum Campus Drive.
  7. Macy's Lower Level Visitor Center

    Address
    111 N. State Street Lower Level Chicago IL
    Hours
    Monday – Saturday, 10:00 am – 6:00 pm; Sunday, 11:00 am – 6:00 pm
    Closed
    Closed Christmas Day,Thanksgiving Day and Easter